We currently manufacture over 70 different sofa styles – all here in our UK workshops - and our range covers everything from washable covers to the most beautifully soft leathers. We deliver anywhere on the UK mainland and all purchases are covered by a no-quibble 21 day money-back guarantee.” Founded in 1981, SofaSofa is a family business owned and run by the Ridgwell family. SofaSofa consists of the UK's six leading upholstery manufacturers: Thomas Lloyd, Kirkdale, Divani, Odeon, Oakridge and Leather Workshop. The business is managed by two brothers, Lloyd Ridgwell (Chief Executive) and Tom Ridgwell (Marketing Director), along with several non-family directors, and currently employs over 350 people. Our aim is to supply high quality traditional and contemporary sofas direct to the public at the lowest possible prices, together with a simple and courteous sales experience and a fast and efficient delivery service.
During the last 29 years we have grown to become the UK's largest direct-selling sofa manufacturer and our range is now the largest on offer anywhere in the UK. We currently have the privilege of supplying over 1000 customers each week and can now count our previous customers in the millions. Despite our size we maintain the core principles of any good family business: a commitment to producing excellent quality combined with a friendly and personal service. To this end we continue to manufacture all our furniture in one of our four factories in South Wales (Treorchy, Tredegar, Crumlin and Rhymney) rather than importing inferior products from abroad.
Equally, we refuse to outsource our Call Centre which remains firmly in-house. We also only use our own fleet of vehicles and delivery teams, thereby ensuring the highest standards of quality and service possible. As well as continuing to manufacture in the UK we have decided not to outsource our Call Centre abroad.
Our Call Centre is based at our Crumlin factory in South Wales so the staff are in constant communication with our manufacturing arm and, as a result, very well informed about our products and services. They are also very friendly! Should you have any queries we would be delighted to hear from you. Being a family business we believe in the old-fashioned principles of friendly efficient service and we pride ourselves on providing a pleasant experience from start to finish.